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I’m having problems with validation on my PC. It reverted back to Internet Explorer 6 when it went haywire on me before and now I can’t update to IE7 even though Windows Genuine Advantage tool states that it is genuine.
I have had countless correspondence with microsoft about that and have attempted everything they suggested (delete history and so on, adding new registry files, changing registry settings etc) but nothing worked. They suggested contacting my service provider about this despite the fact that I am having no other problems with the internet but still have not found a solution.
I have XP Home Edition Service Pack 2
Any ideas?
My understanding John is that IE7 is ONLY available to GENUINE Windows Operating System users (in your case Windows XP Home – SP2).
If it apears to Microsoft’s software that your Operating system is ”invalid” then it will revert the installation of IE 7.0 back to IE 6.0 – which is what has happened here.
There could be a number of reasons for this, ranging from A N Other using or attempting to use your 25 digit product code number to install what amounts to a duplicate of your Operating System onto another computer; or even you installing it onto a ”second” computer (the license is only for one personal use or installation); or the configuration of your computer having changed in some way from when the Operating System was first installed such that it has made Microsoft think that it is installed onto a different computer.
The reason that Microsoft go through this validation process is to try to prevent computer users pirating their software (or using it in breach of the EULA).
The only way I know to get around the last two points is to carry out a completely ”clean” instal of your Operating System from the original disc supplied with your computer when you purchased it.
I didn’t get a disk with it, it was preinstalled on my PC. The thing I don’t get is that I have never had problems in the past with validation or updates (I’ve had my PC for three years now), it’s only since reverting itself back to IE 6 that it’s been a problem.
Dear Mr John’s boy, I have read of your plight and can honestly say that this happen all the time here in Nigeria.
We have many bad men who steal the softlyware from the Microsoft and try to cheat in this way as you did too. They do not get caught too often by Mr Gates and his henchmen.
Recently this bad man Gates has been installing a piece of his softlyware to capture all men who illegally use the computer operation system. This has made many men angry with him because they not pay for the licence to Mr Gates.
Here in Nigeria we throw away the computer if this happen and steal another one from the tourist. They pretty stupid anyway so it not important.
Shall you throw away your computer and steal some more softlyware?
Adeboje – do you read posts properly before you start comparing them to what occurs in your homeland? My guess is no. If you did, you would have noticed that I mentioned that this is only a recent problem and not one that I have experienced before. If I had an illegal copy, these problems would have occured from the day I got my computer.
One other thing, I do not appreciate your suggestion that I cheat and steal. I’m sure ‘The Lord’ wouldn’t either.
@johnboy25 wrote:
I didn’t get a disk with it, it was preinstalled on my PC. The thing I don’t get is that I have never had problems in the past with validation or updates (I’ve had my PC for three years now), it’s only since reverting itself back to IE 6 that it’s been a problem.
Hi John, in general most computers come with Windows pre-installed by the manufacturer. The product code number is usually in the format ” OEM -“. The actual number of characters in the numeric fields vary but the format is always the same with the Alpha characters ”OEM” contained where shown.
This indicates that the license for the operating system has been sold by Microsoft to the end user via the OEM (original equipment manufacturer) at a heavily discounted price. If you right click on My Computer and select Properties from the pop up menu you will see the name of the manufacturer and your operating system’s unique registration number.
You should also have been given a CD (often referred to as a ”boot disc”) with all the manuals and suchlike that came in the box. This is in fact a generic copy of the OEM version of the Operating System – it is very slightly cut down from the full retail version.
From what you say so far, it may well be that your particular installation did not need to be ”activated” by Microsoft when you first booted up your computer – some are pre-activated by the OEM (mine was for example). All you needed to do was to register yourself with Microsoft as the legal owner of that particular system.
it sure seems that something has gone adrift during one of the many validation processes that Microsoft currently do, so as to ensure that illegal or pirated copies of their licensed software do not allow the user to receive free upgrades.
My best advice is to do a clean re-instal the operating system, then re-register and activate it – but without the boot disc I am not too sure how you can do this.
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